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Employee Engagement Survey Expertise

Improving company performance is easier when you measure and build employee engagement.

Employee engagement not only boosts productivity but also helps with talent retention and  work satisfaction.

Which is why many leaders include employee engagement measurements and initiatives as an integral part of their organisational culture.


We've been supporting clients with employee engagement surveys for over 20 years. So whether you are looking to set and run your first study, or you have an existing questionnaire that you'd like to use, we can help.

In addition to running annual studies, we can also support you with the next step; how to make the most from the results you've received. Whether that's addressing motivational hygiene factors or the more strategic issues, our consultants can work with you to develop and deliver effective solutions to help move your business forward.

Pages from an employee engagement survey report

What is engagement and why is it important?


There is no official definition of engagement. The Chartered Institute of Personnel and Development (CIPD) defines it as a “combination of commitment to the organisation and its values plus a willingness to help out colleagues (organisational citizenship). It goes beyond job satisfaction and is not simply motivation. Engagement is something the employee has to offer: it cannot be ‘required’ as part of the employment contract”.

Research has repeatedly demonstrated that there is a strong link between the way people are managed, their attitudes and their company’s performance. Engaged employees can enhance key performance factors such as productivity, attendance, customer focus, employee satisfaction and employee retention. It is no surprise therefore that employee engagement is increasingly being monitored and reported on by organisations.

Engaging employees is even more important during an economic downturn. Whether you have to downsize, restructure or grow your organisation, you will need to make sure that your employees understand and are behind the new company strategy. The people who understand the company’s vision - and how it is changing - are more likely to demonstrate the innovation and creativity that will be needed to forge ahead when the upturn comes.

So, if engagement equals higher business performance and lower attrition, and this is coupled with the benefits of getting people ready to lead the organisation out of the downturn, improving engagement seems an obvious strategy to deploy.

If you have not carried out a survey in the last year, now is the time to start.

Learn More

Need help running surveys or developing outcome strategies?
Talk to us.

We can provide
  • Consultancy support

  • Online employee engagement surveys

  • Survey design

  • Online ability assessments

  • Branding and customisation if required

  • Safe and secure technology platform

  • Project support

  • Multiple language options

  • Online results and reporting

  • Results are totally anonymous

Understand what matters most to your people.


Our surveys measure employee satisfaction, loyalty and advocacy.


Using ‘key driver analysis’, we can prioritise what matters most to your employees, presented in clear reports.


These results provide your leadership team with the valuable data they need to better understand the factors most likely to build stronger engagement, and a more successful business.

Because when your people are more engaged, you'll enjoy greater productivity, attendance, customer focus, employee satisfaction and employee retention. 

Helping you to test and deliver your people strategy.

Bespoke employee engagement surveys are ideal when you want to dig deeper into issues or to understand what your people are thinking and feeling about their work and your business.

We'll start by getting to know you and your business, so that we can create a survey structure that covers the right issues in the right way. This includes drawing on our extensive question bank, to ensure the questions selected can be cross-checked and verified.

All our surveys are accessed online, using our user-friendly and secure assessment platform. As the results are totally anonymous, we find this improves completion rate.

Once the survey is completed, we'll provide you with a full, detailed report and can also arrange for more detailed consultancy and feedback discussions, if required. 

Chief People Officer

Energy Sector

"We enjoy working with GFB. They run our annual employee engagement survey. Our people like it being run externally as it provides them with a greater sense of anonymity, which means we receive more accurate feedback."
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