Employee Engagement Surveys
What is engagement and why is it important?
The Chartered Institute of Personnel and Development (CIPD) defines engagement as a “combination of commitment to the organisation and its values, plus a willingness to help out colleagues (organisational citizenship). It goes beyond job satisfaction and is not simply ones motivation. Engagement is something the employee has to offer: it cannot be ‘required’ as part of the employment contract”.
Research has repeatedly demonstrated that there is a strong link between the way people are managed, their attitudes and their company’s performance. Engaged employees can enhance key performance factors such as productivity, attendance, customer focus, employee satisfaction and employee retention. So, it’s no surprise that organisations are increasing the monitoring and reporting they do around employee engagement, cementing it into organisational culture.
So, if engagement equals higher business performance and lower attrition, coupled with the benefits of getting people ready to lead the organisation out of the downturn, improving engagement seems an obvious strategy to implement and implement effectively.
So, what can we do to help?
We are experts in designing employee engagement surveys - whether you already have a set of questions you want to use or you want to use our off-the-shelf surveys we can support your organisation with your next step.
We can work with your organisation year on year to help you utilise your engagement surveys to develop the issues being discussed, from simple motivational hygiene factors to more strategic issues.
Off-the-Shelf Employee Engagement Surveys
Our surveys measure employee satisfaction, loyalty and advocacy. We use 'key driver analysis' to prioritise what matters most to employees. We clearly present information so that leaders gain commercial insight into the factors that are most likely to drive engagement, giving them solid development points to move forward with to improve.
Bespoke Employee Engagement Surveys
Your engagement survey is the tool to deliver your strategy. GFB's process for creating a bespoke engagement survey starts with looking to understand what you are setting out to achieve and what you need to demonstrate with your survey. We will then construct the survey structure and questions in such a way that the salient issues are clearly addressed. We will also draw from our expertise in surveying by checking against our well researched bank of questions to ensure that the questions are formulated so they can be cross checked and verified. We will make the survey accessible online, via our secure, user-friendly assessment platform. Results are totally anonymous and when you are ready for the results, we will compile a full report for you.
Employee Engagement Case Studies
Nissan looked to develop an innovative approach to the employee survey and development process. In reflection of the three year corporate plan, costs needed to be kept to a minimum and results needed to be achieved as quickly as possible.
Working with the senior management, Getfeedback developed a survey designed to truly get a feel for the organisation's culture - which included regional differences in employee behaviours, as well as perceptions versus realities.
Bayer finds that the 'drip feed' process gets survey results to the right audience at the right time
Bayer worked closely with Getfeedback to develop a long-term vision to define how employee and customer measurement programmes would be linked.
When you are a new entrant in a highly competitive mobile market leading one of the biggest technology advances for a decade, one thing is for certain, your workforce will see unprecedented change.
When the Information and Consultation Directive came into existence, Xerox, the global leader in document management, recognised the opportunity it created enhance two-way communication with its workforce.
When the retail part of the business set itself the goal to turn customers into fans, understanding the relationship between employee engagement and customer satisfaction became a top priority
Following a large amount of change, the Bernedsen senior team decided the time was right to find out how well change had been implemented and how people across the organisation were feeling.Getfeedback were called in to help deliver an employee engagement initiative to cover the whole organisation.
Royal Caribbean uses its online engagement survey annually to both check on the understanding of, and commitment to, the broad corporate objectives as well as informing the priority setting for support and development. It has become a valued - and embedded - part of their talent planning process.